How do I access help chat in Costello?

We care. Really. Reaching out via help is the fastest way to resolve any issues you have on call or in Costello.

Overview

In a Costello call, you'll see a grey question box in the bottom right corner. 

Clicking on it will bring up our friendly robot: CostelloBot. He's pretty cool.

Chat to him and someone will jump on as soon as possible to help you out. With the three dots in the corner you can track past conversations as well! You can also attach screenshots and use emojis! 

 

 


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Help by drift