How do I access help chat?

We want you to know that we care about any issue you might be having. Reaching out via help is the fastest way to resolve any issues you have while using Costello.

Overview

In your workspace, you'll see a grey question box in the top-right corner, next to your profile.

Clicking on it will bring up our friendly robot: CostelloBot. He's pretty cool.

Chat to him and someone will jump on as soon as possible to help you out. With the three dots in the corner you can track past conversations as well! You can also attach screenshots and use emojis! 

 


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